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Feel free to send us a message

hello@hiddengems.com

+385 99 123 1234

Dubrovnik, Old Town

Common Questions

Frequently asked questions

Just in case we haven’t made something perfectly clear, here are the most asked questions and answers.

1. How does the booking process work?

Once you select your preferred experience and date, you send us a booking request through the website. We will then check availability and confirm your booking via email within 24 hours.

At the moment, bookings are confirmed via email. For certain experiences, a deposit may be required to secure your reservation. All payment details will be clearly communicated after your request.

Your safety is our priority. If weather conditions are not suitable, we will offer to reschedule your booking or provide an alternative solution.

Yes! Many of our experiences are flexible. You can let us know your preferences (stops, duration, special requests), and we will do our best to tailor the experience to you.

We recommend bringing:

  • Swimwear
  • Towel
  • Sunscreen
  • Sunglasses
  • Water

For full-day experiences, you may also want snacks or additional personal items.

This depends on the specific experience or vessel. Each listing clearly states the maximum number of guests allowed. If you have a larger group, feel free to contact us for custom arrangements.